During our interview, Avanesov was very direct, concise, well-thought-out, and on-the-nose in her answers. She takes pride in the organization and the efficiency of her firm.
“Our calendaring system is our bread and butter. Every little thing is diligently calendared, and we all stick to the same color system so that we always know from the colors whether we have a trial, a hearing, a deposition, a phone call, you name it,” she explained.
“Law practice management software has allowed us to be connected with our clients and provide our clients access to what is going on with their case at all times through the client portal.
“One of my favorite parts of my job is meeting my clients, meeting their families, and getting to know them. I can’t help feeling like my clients are family while I represent them because we work so closely together on navigating a difficult time in their lives.”
Avanesov is upfront in telling clients that personal injury litigation can be a long, bumpy road. “I like to provide a realistic explanation of the kind of work that would be required from them in pursuit of a case. They may decide, ‘I don’t have that kind of time to commit to this or I don’t think that what I’ve gone through is serious enough to open up such a large task.’”
“My clients and I work very closely together through every stage of the process. And with every stage and development of the case, I am reaching out to them to let them know what is going on so that they understand the process and journey of the case. When we are in litigation, we are working closely on discovery and deposition preparation.”
Insurance companies are known for dragging their feet on cases. Avanesov explained that a key to moving a case along at a quicker pace is to hold the insurance company’s defense attorney’s feet to the fire. “Discovery motions are one of the ways, and unfortunately, sometimes it’s the only way to compel opposing counsel to move the case along,” said Avanesov.
“I like to have an amicable relationship with defense attorneys so that we can come together to work on a case. But not all defense attorneys are receptive to that. In the rare situation where I deal with a difficult defense attorney, I turn to the courts with appropriate motions.”
One of the hurdles personal injury attorneys have to clear during a case is making sure their client is getting the medical care they need. “When they are being treated, we are constantly communicating about the process and the treatment they are receiving, how they are feeling, and their condition,” said Avanesov.
“Being that the clients are injured, just on a human level, we like to stay in touch to see if there is anything they may need. I have a spectacular team that communicates with clients about their doctor’s appointments and arranges anything the client needs for treatment.
